Now live in Slack

So you can be in
two places at once.

Parallel is an AI proxy that lives in your Slack channel. It answers questions on your behalf — using your docs, emails, and messages — and only tags you when it genuinely needs you.

Free 14-day trial · 847 people on the waitlist · No credit card required

#hey-ak — Parallel Platform
Channel
#hey-ak
Sources
📄 SOPs & policies 5
✉️ Gmail synced
💬 Slack history live
Answered127
Escalated17
Avg conf.81%
Time saved6.4 hrs
#hey-ak
Parallel active
JM
Jordan M.2:14pm
Hey, what’s the expense policy for software tools under $200?
AK
AK’s ParallelAI2:14pm
Under $50 no pre-approval needed. $50–$500 requires manager email. Submit via Expensify by the 20th.
confidence
92%
RT
Riley T.2:31pm
Can you approve the $18k Salesforce renewal?
AK
AK’s ParallelAI2:31pm
This needs a decision from AK directly — tagging now.
confidence
18%
@AK — tagged. Budget authority over $10k required. Confidence 18% below threshold.
#Message #hey-ak…

Trusted by ops leaders at

Acme CorpMeridianPalisadeVantage LabsThornfieldCrestwood
How it works

Built to stay out of your way

Set up once. Your parallel handles the rest — answering from your knowledge base, learning from every escalation, getting smarter over time.

01

Connect your channel

Install Parallel in Slack and name your channel — #hey-you, #ask-sarah, whatever feels right.

02

Feed it your knowledge

Paste in your SOPs, connect Gmail and Drive, pull Slack history. The more context, the smarter the parallel.

03

It answers. You don't.

Your parallel answers questions with a confidence score and source citation. 80%+ of questions handled automatically.

04

Gets smarter over time

Every escalation you resolve gets added to the KB. The handle rate climbs. Your interruptions fall.

Everything included

The whole platform.
Not just a chatbot.

Parallel is a complete proxy system — with analytics, knowledge management, escalation workflows, and deep integrations built in.

💬

Live Slack parallel

A real Slack channel your team can message. Responses come with confidence scores, source citations, and a clean escalation trail.

📚

Knowledge base manager

Add docs, SOPs, email threads, or Slack messages as context. Search, filter, and see which documents get cited most.

Confidence-based escalation

Set your threshold. The parallel escalates when it's unsure — tagging you once, in the thread, with the reason it couldn't answer.

📊

Analytics dashboard

See exactly how much time your parallel is saving — questions answered, handle rate, confidence trends, top topics, and recent wins.

⚠️

Escalation review queue

Every escalation shows up in a queue. Resolve it, or click "Add answer to KB" to teach your parallel so it handles it next time.

🔗

9+ integrations

Connect Gmail, Slack history, Google Drive, Notion, Linear, HubSpot, Confluence, Zoom transcripts, and Google Calendar.

What happens when your team
stops interrupting you.

Real numbers from Parallel beta users, averaged across 30-day periods.

88%
of questions handled without you
6.4 hrs
average time saved per month
3 min
avg response time vs 47 min for humans
115%
net revenue retention in beta cohort
Built for you, specifically

The person everyone
comes to.

If you’re the connective tissue of your org — the one who knows the answer to everything — Parallel is for you.

Chief of Staff

You know where everything is. Parallel makes sure everyone else can find it too.

Your parallel handles the process questions, the policy lookups, the "who do I talk to" redirects — so you can stay in strategic mode.

What's the vendor onboarding process?
When are OKRs due?
How do I prep for the board meeting?
Executive Assistant

Your job is to protect the exec's time. Parallel protects yours, too.

Answer repetitive requests automatically. Escalate the ones that actually need a human. Finally have time for the work that matters.

Is Thursday afternoon free for a call?
What's the travel policy for conferences?
Who approves contractor invoices?
Founder / Head of Ops

You're the team's Wikipedia. Time to make that automatic.

At 20 people you still answer every question. Parallel gives you a way to delegate institutional knowledge without hiring another person.

What's our hiring process for engineers?
How do I submit a purchase request?
What's the deal with the new equity plan?
Pricing

Simple, honest pricing.
Cancel anytime.

All plans include a 14-day free trial. No credit card required to start.

Starter
$29/month per parallel
  • 1 parallel channel
  • 5 knowledge sources
  • 500 answers / month
  • Email escalation
  • Basic analytics
Start free trial

14-day free trial, no CC required

Team
$199/month for 5 parallels
  • 5 parallels included
  • Shared knowledge base
  • Admin dashboard
  • Priority support
  • SSO / SAML
Start free trial

14-day free trial, no CC required

Join the waitlist

847 people ahead of you. We’re letting people in weekly.

What happens after my trial?

Your parallel keeps working. You'll get an email 3 days before the trial ends. If you don't add a payment method, your account moves to the free tier (50 answers/month).

Can I change plans?

Yes — upgrade or downgrade any time. Upgrades take effect immediately. Downgrades take effect at the end of your billing period.

What counts as an answer?

Any message your parallel responds to in Slack or Teams — whether it answers confidently or escalates to you.

What people are saying

They stopped asking.
We love it.

I used to get 40+ Slack DMs a day asking about process stuff. Parallel handles about 35 of them now. My focus time has completely changed.

SR
Sarah R.
Chief of Staff, Series B startup

The confidence score is what gets me. The parallel knows what it doesn't know, which is more than I can say for most chatbots. It escalates appropriately.

MK
Marcus K.
Head of Operations, 120-person company

We have 30 people and I was basically the company wiki. Parallel absorbed 5 years of docs and Slack history in an afternoon. Now it answers the questions I used to.

JP
Jamie P.
Founder & CEO, early-stage startup
FAQ

Questions your
parallel will answer.

Every response includes a confidence score from 0–100%. You set your threshold (default 65%). Below that, Parallel posts a follow-up message tagging you directly in the thread with the reason it couldn't answer confidently. You can also configure Parallel to always escalate certain topics regardless of confidence — like budget decisions or personnel matters.

Your team has questions.
Your parallel has answers.

Start free. No credit card. Your parallel is live in Slack in under 30 minutes.

14-day free trial · Cancel anytime · SOC 2 compliant